Title
Resolution Authorizing Execution of Contract No. 2019-10608 in the Amount of $240,000 with Mark III Brokerage, Inc. for On-Line Benefits System Portal Services
Body
Department: Human Resources
Council District: N/A
Public Hearing: N/A
Advertising Date/By: N/A
Contact 1 and Phone: Jamiah Waterman, Human Resources Director, 336-433-7301
Contact 2 and Phone: Tiffany Brown SR Human Resources Manager, 336-373-2885
PURPOSE:
The Human Resources Department is responsible for the administration of Benefits Enrollment of the City's 3,000 benefit eligible employees in a simplified, intuitive, user friendly and transparent manner. To execute enrollment via a seamless interface with the Lawson system; the Human Resources Department utilizes an Online Benefits Enrollment Platform offered by a third party, to enroll, educate, and motivate current and new employees to embrace the Healthcare and Deferred Compensation Benefits as a component of the Total Compensation package offered by the City of Greensboro. A solicitation was completed to recommend award of a new contract in advance of the current contract expiration. The three-year contract, with two potential one-year renewals, will exceed $100,000, which requires City Council approval
BACKGROUND:
The Procurement Services Division conducted a competitive online request for proposals, Event 9221 for an On-Line Employee Benefits Enrollment System Portal and referred five (5) vendors for review. The Human Resources Professional Services Consultant Marsh and McLennan (MMA) reviewed the criteria and responses and subsequently referred two (2) vendors to the Human Resources Department for finalists' presentation and evaluation of services. One of the vendors was a certified M/WBE.
The M/WBE Office also provided a list of historically under-utilized firms to solicit for these services. See attached memo.
The proposals were scored based on criteria established in the RFP by the Human Resources Department and MMA....
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