File #: ID 19-0777    Version: Name:
Type: Resolution Status: Passed
File created: 11/13/2019 In control: City Council
On agenda: 12/17/2019 Final action: 12/17/2019
Title: Resolution Authorizing the Award of Contract # 2020-10529 in the Amount of $830,000 to Delta Dental, for Administrative Services for the City's Dental Plan
Attachments: 1. 19-0777 MWBE Dental Services Waiver Memo.pdf, 2. 19-0777 RES Delta Dental Contract.pdf

Title
Resolution Authorizing the Award of Contract # 2020-10529 in the Amount of $830,000 to Delta Dental, for Administrative Services for the City's Dental Plan

Body
Department: Human Resources
Council District: N/A

Public Hearing: N/A
Advertising Date/By: N/A

Contact 1 and Phone: Jamiah Waterman, 336-373-4629
Contact 2 and Phone: Deborah Stephens, 336-373-2180

PURPOSE:
The City of Greensboro contracts for administrative services for its Dental Plan Administration. This contract will exceed $100,000 which requires City Council approval.

BACKGROUND:
The Human Resources Department initially contracted Delta Dental to provide Dental plan administration for the City's 3,000 benefit eligible employees and over 1,000 retirees on 1/1/2016. The initial four (4) year contract terminates on 12/31/2019.

Delta Dental provided a rate guarantee to hold the administrative fees for five (5 years) at the current rate of $3.39 per employee per month for the active and retiree dental plans from 1/1/2020-12/31/2024. The HR Department requested a waiver from the MWBE administrative requirement to rebid benefits contracts every three (3) years because of the potential adverse impact it has on employee benefits, vendor relationships, our presence in the market and reputation within the healthcare industry. The request was approved.

The Delta Dental contract is just one of the foundational plans of benefits compensation that require consistency over time in order to achieve desired results for not only our employees but for the City as well. Consistency in administration, pricing and plan design are critical components of our Total Benefits Compensation Strategy.

Several cost savings strategies are already enforce with Delta Dental in terms of plan design, market presence and cost saving initiatives that we have implemented over the past (4) years. For example, in the first 6 months of this year, we have saved almost 11% in paid claims costs and realized $342,463.21 is ...

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