Title
Resolution Awarding Service Contract to Transdev Services, Inc. for the Management and Operations of Transit Services Provided by the Greensboro Transit Authority
Body
Department: Transportation
Council District: Citywide
Public Hearing: N/A
Advertising Date/By: N/A
Contact 1 and Phone: Adam Fischer 373-2863
Contact 2 and Phone: Bruce Adams 412-6237
PURPOSE:
The current City contract to provide on-going management and operation of the GTA Fixed Route, Higher Education Area Transit (HEAT), and ADA Complementary Paratransit services for the Greensboro community is set to expire on December 31, 2017. A new service contract needs to be awarded in order to maintain continuity of transit services in Greensboro.
BACKGROUND:
Currently, the City/GTA has a three year contract, with two one year options, with Transdev Services, Inc. for the management and operations of transit services provided by the Greensboro Transit Authority. That contract expires December 31, 2017. The City/GTA initiated a Request for Proposal (RFP) process on June 30, 2017. The term of the new contract period begins January 1, 2018 and ends June 30, 2021, with two one year options. The RFP calls for a “full service” contract, in which the contractor would provide the following: manage, train and supervise the GTA contracted employees; operate and maintain the vehicles; provide dispatch services; staff the customer service call center; provide the ADA paratransit reservations services; maintain the transit amenities and facilities; and other tasks necessary to operate the GTA transit system. The RFP indicated that the work performed under the contract would be paid on an hourly rate per revenue hour for Fixed Route and HEAT transit services, and by a rate per ADA Paratransit trip.
The RFP process was conducted in full compliance with the FTA Circular 4220.1F requirements for “Third Party Contracting.” Each proposer submitted a Technical Proposal and a Price Proposal. The Technical Proposal was rated based upon a maximum total score of 120 points. The Price Proposal was rated based upon a maximum total score of 80 points. It should be noted that the RFP was designed to enable the City/GTA to select the proposer that provided the “Best Value” through the competitive procurement process.
An Evaluation and Selection Committee (Committee) was established that consisted of six (6) members including representatives from the GTA Board, Transportation Departments, Rider’s Advisory Committee (RAC), and GTA’s Planning Consultant’ Dan Boyle Associates.
The proposers' Technical and Price Proposals were received by the City/GTA on September 14, 2017. The City received proposals from First Transit, Inc., McDonald Transit Associates, Inc., Keolis Transit Services, LLC and the incumbent contractor Transdev Services, Inc. The Committee conducted oral interviews with the four proposers on September 21, 2017 in order to address questions and deficiencies in their proposals. The City/GTA received the Best and Final Offers (BAFOs) on September 28, 2017.
On October 3, 2017, the Evaluation and Selection Committee met to evaluate all proposals. Prior to these meetings, each committee member performed individual assessments of the proposals, and at these meetings, they discussed their individual assessments.
The Committee, pursuant to the RFP, focused on “Best Value” rather than low bid, and evaluated the proposed costs in relation to the quality and level of service provided. The qualifications of the proposers and the proposed staffing levels, the proposed operating methodology, and the proposed cost component were considered in evaluating cost effectiveness. Following the review by the Committee of the Technical and Price Proposals, Interviews and BAFOs, the six (6) committee members in a secret ballot rated each proposal by the individual criteria of the RFP.
The total combined weighted scoring is as follows:
Transdev Services, Inc. 920.1 Total Weighted Points
Keolis Transit Services, LLC 896.9 Total Weighted Points
McDonald Transit Associates, Inc. 872 Total Weighted Points
First Transit, Inc. 797.3 Total Weighted Points
After reviewing the total weighted scores, the Committee agreed that the scoring reflected their consensus of the most advantageous proposal for the City of Greensboro.
At the October 5, 2017 GTA Board meeting, the GTA Board approved recommending to City Council, to award the contract for the Management and Operation of Transit Services to Transdev Services, Inc.
BUDGET IMPACT:
The total compensation for all services that will be provided shall not exceed (Transdev’s Best and Final Offer) of $64,190,651.97 for the first three and a half (3.5) years. The total contract costs are projected as follows:
Year 1 January 1, 2018 - June 30, 2018 $ 8,840,447.53
Year 2 July 1, 2018 - June 30, 2019 $17,705,743.63
Year 3 July 1, 2019 - June 30, 2020 $18,409,041.97
Year 4 July 1, 2020 - June 30, 2021 $19,235,418.84
$64,190,651.97
Option Years
Year 5 July 1, 2021 - June 30, 2022 $20,009,218.12
Year 6 July 1, 2022 - June 30, 2023 $20,918,582.92
The FY 2017-2018 Budget for Transit Operations includes funds to support Year 1 expenses. Funds must be appropriated annually to support the management and operations of the Greensboro Transit Authority.
RECOMMENDATION / ACTION REQUESTED:
Staff recommends and requests City Council approve the resolution awarding the service contract to Transdev Services, Inc., for the Management and Operation of Transit Services for the Greensboro Transit Authority beginning January 1, 2018 through June 30, 2021, with two one-year options.