Title
Resolution Approving a Contract With Business Ink, Co. in the Estimated Amount of $1,711,851 for City Services Statement Printing and Mailing Services
Body
Department: Water Resources
Council District: All
Public Hearing: N/A
Advertising Date/By: N/A
Contact 1 and Phone: Steven D. Drew, 373-7893
Contact 2 and Phone: Jeff Kimel, 373-2639
PURPOSE:
The Water Resources Department requests to execute a three-year contract with Business Ink, Co. for City Services Statement Printing and Mailing Services.
BACKGROUND:
The contract with Cash Cycle Solutions (subsequently sold to Business Ink, Co.) for bill printing, mailing preparation, and postage is ending and a Request for Proposals (RFP) was issued to secure a new contract.
Proposals were received from four (4) vendors whose qualifications were reviewed by an evaluation team. Vendors were evaluated upon factors that included their ability to provide computer support and processing capability; in-house printing of supreme-quality bills; timely and confidential processing of bills; in-house postal equipment and software to adequately process a high quantity of bills; quality assurance of jobs from production to mailing; sufficient disaster recovery methods and planning; and previous experience in handling municipal and utility billing of similar volumes to the City of Greensboro. Additionally, vendors were evaluated based upon the processing cost per bill. The evaluation team determined that Business Ink, Co. submitted the highest rated proposal.
At the time the RFP was posted, no M/WBE vendors were identified within the City's 10-county area. Business Ink, Co. is a State certified WBE vendor located in Charlotte, NC.
BUDGET IMPACT:
Funding for this three-year contract in the amount of $1,711,851 will be budgeted in Water Resources Operating Fund account 501-7012-02. For FY 17-18, $93,024 is budgeted for bill printing and processing, and $477,360 is budgeted for postage. Funding for FY 18-19 will be ...
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