Title
Resolution Authorizing Execution of Contract No. 2016-10341 in the Amount of $630,000 With Delta Dental For Third Party Dental Plan Administration Services
Body
Department: Human Resources
Council District: N/A
Public Hearing: N/A
Advertising Date/By: N/A
Contact 1 and Phone: Connie Hammond, Human Resources Director, 373-2320
Contact 2 and Phone: Joan Blackburn, Total Compensation Manager, 373-2710
PURPOSE:
The Human Resources Department is responsible for the administration of the City's dental plan and manages this function with contracted professional services of a third party dental plan administrator. A solicitation was done to recommend award of a new contract in advance of the current contract expiration. Under the current service contract policy, City Council approval is required for contracts of $100,000 and greater.
BACKGROUND:
The Human Resources Department uses the services of Aon Hewitt, a consulting firm specialized in services for human resources services in government agencies. Aon Hewitt conducted an RFP for the Department to solicit proposals for the City's dental plan administration in May of 2015. The Centralized Contracting Division published a notice regarding the opportunity through the on-line Greensboro Electronic Procurement System.
Due to the highly specialized nature of these services and Aon Hewitt's knowledge of a small pool of qualified nationally recognized vendors, the department requested a waiver from the M/WBE program, which was approved by the City Manager's office.
Proposals of two finalists, Cigna and Delta Dental, were forwarded by Aon Hewitt to the Human Resources Department. The proposals were scored on criteria established in the RFP. The recommendation to award the contract to the firm Delta Dental of North Carolina, a non-profit corporation headquartered in Raleigh, NC, is based on the determination that Delta Dental's proposal provides the best value for the City. The selecti...
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