Title
Resolution Approving and Authorizing a Water Bill Adjustment for Campus Crest Apartments for Service at 1010 South Eugene Street
Body
Department: Water Resources
Council District: 1
Public Hearing: N/A
Advertising Date/By: N/A
Contact 1 and Phone: Steven Drew, 373-7893
Contact 2 and Phone: Jeff Kimel, 373-2639
PURPOSE:
The Water Resources Department requests City Council approval to authorize an adjustment of $26,642.86 to Campus Crest Apartments for the overbilling of their 6" domestic water meter serving their apartments at 1010 S Eugene Street. In accordance with Article IV Section 2-103 (Refunds, rebates by director of finance to correct errors) of the City Code of Ordinance City Council approval is required for billing refunds that exceed $20,000.
BACKGROUND:
A large 6-inch water meter was installed to serve all of the apartments in Campus Crest located at 1010 S. Eugene Street in August of 2014. It was determined a couple of days after the first billing for the new meter on September 22, 2014 that the first electronic reading for the meter was inaccurate. The reading configuration in the billing system was set up incorrectly for the by-pass line on the 6-inch meter. Once the error was verified, Campus Crest was notified by Jeff Kimel on September 29th of the correct amount that they should have been billed. The difference in the billed amount was $26,642.86
BUDGET IMPACT:
No budget impact; revenue posted in error.
RECOMMENDATION / ACTION REQUESTED:
The Water Resources Department recommends and requests that City Council approve a refund in the amount of $26,642.86 to Campus Crest Apartments (billing account 110-3600.300) for overbilling of domestic water and sewer use on the property.