Title
Resolution Authorizing a One-Year Contract Extension with ACS Benefits for Dental Benefit Administration Services
Body
Department: Human Resources
Council District: N/A
Public Hearing: N/A
Advertising Date/By: N/A
Contact 1 and Phone: Connie Hammond, Human Resources Director, 373-4629
Contact 2 and Phone: Joan Blackburn, Human Resources Consultant, 373-2710
PURPOSE:
The Human Resources Department manages contracted services for administration of the City's Dental Benefits Program. The department needs to renew the current contract with ACS Benefits for an additional year while they work with the MWBE Office and Centralized Contracting Division to conduct a new Request for Proposals for these services. With the renewal, the contract value will exceed $300,000 which, in accordance with the City Charter, requires City Council authorization.
BACKGROUND:
In June of 2012, the Human Resources Department engaged the Human Resources consulting firm, Aon Hewitt, to conduct an RFP for the specialized service of Dental Benefit Administration. A search for Historically Underutilized MWBE firms was conducted. No MWBE firms performing this service were found. Six national firms known to provide these services were recruited for the solicitation. ACS Benefit Services Inc., located in Winston Salem, North Carolina, was awarded the contract for calendar years 2013 and 2014 based on best value.
Services provided under this contract include dental claim administration; record keeping, invoicing for, and disbursement of Plan benefits; monthly benefit analysis; annual financial report on the Plan to the Plan Administrator where appropriate; and ID card replacement and delivery. The fees will remain the same as agreed upon in the initial agreement.
BUDGET IMPACT:
The original two year agreement was for $144,000 annually and will reach a total value of $288,000 by the end date of December 31, 2014. A one year extension increases the tota...
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