Title
Resolution Awarding Service Contract to Veolia Transportation Services, Inc. for the Management and Operations of Transit Services Provided by the Greensboro Transit Authority
Body
Department: Transportation
Council District: Citywide
Public Hearing: N/A
Advertising Date/By: N/A
Contact 1 and Phone: Adam Fischer 373-2863
Contact 2 and Phone: Libby James 373-2820
PURPOSE:
The current contract for on-going management and operation of GTA fixed route and ADA paratransit services in the Greensboro Community expires August 31, 2014. In order to maintain continuity of transit services in Greensboro a new service contract needs to be awarded to manage the contracted GTA workforce and operation of transit services.
BACKGROUND:
Currently, the City/GTA has a contract for the management and operations of transit services provided by the Greensboro Transit Authority which expires August 31, 2014. The City/GTA initiated a Request for Proposal (RFP) process on December 18, 2013. The term of the new contract period begins September 1, 2014 and ends June 30, 2017, with two one year options. The RFP calls for a "full service" contract, in which the contractor would provide the following: manage, train and supervise the GTA contracted (unionized) employees; operate and maintain the vehicles; provide dispatch services; staff the customer service call center; provide the ADA paratransit reservations services; maintain the transit amenities and facilities; and other tasks necessary to operate the GTA transit system. The RFP indicated that the work performed under the contract would be paid on an hourly rate per revenue hour for Fixed Route and HEAT transit services, and by a rate per ADA Paratransit trip.
The RFP process was conducted in full compliance with the FTA Circular 4220.1F requirements for "Third Party Contracting." Each proposer submitted a Technical Proposal and a Price Proposal. The Technical Proposal was rated based upon a max...
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